top of page

Terms of Service & Privacy Policy

SECTION 1 - GENERAL


This website (the “Site”) is owned and operated by Karen Koehler, doing business as Buncho Momentum (“we,” “our,” or “us”). By visiting or using this Site, you’re agreeing to follow these Terms of Service, along with our Privacy Policy, Refund Policy, and any other guidelines that may apply to certain sections, programs, or services we offer.

 

Whether you’re browsing, signing up for a service, or interacting in any way — manually or through any automated tool — you’re considered a user of this Site, and these Terms of Service apply to you.

 

We may update or change these Terms of Service from time to time. If that happens, we’ll post the new version here. Your continued use of the Site after updates means you accept the revised terms.

 

SECTION 2 - INTELLECTUAL PROPERTY AND RIGHTS

 

Our Limited License to You

 

Everything you see, read, watch, or download from this Site — including text, images, videos,  course materials, and other resources — is created by or licensed to Buncho Momentum and is protected by copyright, trademark, and other intellectual property laws.

We’re happy for you to enjoy our content for your personal, non-commercial use only. You’re welcome to download or print one copy of individual pages for yourself, as long as you keep all copyright and other ownership notices intact.

 

What you can’t do without our written permission:

  • Copy, reproduce, or republish materials.

  • Modify or create new works based on our content.

  • Upload, share, or distribute our content in any format.

  • Sell, license, or otherwise profit from our work.

 

If you’d like to use something we’ve created in another way, just ask first — we love collaboration, but we protect our work so it can continue helping the people it’s meant for.

 

SECTION 3 - COACHING RELATIONSHIP AND COMMITMENTS

 

Our Commitment to You

 

At Buncho Momentum, we’re committed to creating a safe, supportive, and empowering environment for all clients. Whether you work with us through private coaching, group programs, or online resources, our goal is to help you take meaningful, sustainable steps toward your health, fitness, and fulfillment.

 

Your Role as a Client

 

To get the most out of your experience, we ask that you:

  • Take responsibility for your participation and results.

  • Arrive prepared and engaged for sessions, workshops, or events.

  • Be open to new perspectives and approaches.

  • Communicate honestly about your needs, progress, and challenges.

  • Treat yourself and others in the community with kindness and respect.

 

Our Role as Your Coach

 

We commit to:

  • Providing a safe, encouraging space for your growth.

  • Offering guidance, tools, and accountability tailored to your needs and goals.

  • Respecting your privacy and handling your personal information with care.

  • Working within the scope of our qualifications and referring you to other professionals if needed.

 

Health Disclaimer

 

Buncho Momentum provides coaching, training, and educational resources to support your overall well-being. We are not medical professionals, and our services are not a substitute for medical care, diagnosis, or treatment. Always consult your physician or qualified health provider before starting or changing any fitness, nutrition, or wellness program.

 

Privacy & Personal Information

 

Any personal, health, or contact information you share with us will be used only to provide services to you and will be handled according to our Privacy Policy. Certain programs may require completion of health forms, waivers, or emergency contact details during the onboarding process.

 

SECTION 4 - TERMS AND CONDITIONS

 

These Terms and Conditions apply to all services, programs, and products offered by Buncho Momentum, whether purchased online, in person, or through a third-party platform.

 

Scheduling & Attendance

  • Session scheduling will be determined in collaboration with the client and may be delivered online, in person, or a combination of both, depending on the service.

  • We ask that you arrive on time for all appointments. Late arrivals may result in a shortened session.

  • If you need to cancel or reschedule, please provide at least 24 hours’ notice. Short-notice cancellations may result in a forfeited session, unless due to an emergency.

  • In the rare case that Buncho Momentum must cancel a session due to illness or unforeseen circumstances, we will notify you as soon as possible and arrange a make-up session.

 

Investment & Payments

  • All pricing and payment terms will be clearly stated at the time of purchase.

  • Some services may require a non-refundable deposit to secure your spot.

  • Payment plans, if offered, must be completed as agreed upon at the time of registration.

 

Refund Policy

  • Unless otherwise stated at the time of purchase, deposits are non-refundable.

  • Refund eligibility for unused portions of services will be considered on a case-by-case basis and is at the discretion of Buncho Momentum.

  • Requests for refunds must be made in writing to info@bunchomomentum.com.

 

Safety

 

Karen Koehler d/b/a Buncho Momentum takes your safety very seriously. We go to great lengths to manage the hazards inherent in coaching activities, including but not limited to lifting weights, slip and falls, but these risks cannot be completely eliminated. I expect clients to be active players in managing their own safety.

 

Clients will have to sign a liability release before joining a Buncho Momentum program, which can be previewed with the green button below. 

​

​

 

Force Majeure

 

Buncho Momentum will not be liable for delays or inability to provide services due to circumstances beyond our reasonable control, such as natural disasters, pandemics, governmental restrictions, or other unforeseen events. Services will resume or be adapted as soon as possible under the circumstances.

 

Updates to These Terms

 

We may update these Terms and Conditions from time to time. The updated version will be posted on our website with the “Last Updated” date. Continued use of our services after changes are posted will constitute acceptance of the updated terms.

 

Communication

 

For questions, concerns, or changes to your service:

 

Miscellaneous

 

If any part of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

 

SECTION 5 - PRIVACY POLICY

 

Summary: This section outlines the commitment to safeguarding your personal information through careful data management, details the conditions under which information may be shared with third parties, and explains efforts to ensure privacy and compliance with legal standards.

 

CONFIDENTIALITY, DATA STORAGE, AND THIRD-PARTY INFORMATION SHARING:

 

Compliance with Local Laws:

Karen Koehler and/or Buncho Momentum values your privacy and is committed to adhering to applicable privacy laws, such as PIPEDA and any other successor in Canada. The following outlines our data handling practices:

  • Data Use and Sharing: I collect personal information only to provide services and won’t share your information with third parties without your consent, except where required by law.

  • Your Consent: Using our services implies your consent to this policy. You can withdraw this consent any time by contacting us at info@bunchomomentum.com

  • Access Requests: You’re entitled to know what personal information Karen Koehler, d/b/a Wellness for You and Your Canine holds about you and can request corrections if any inaccuracies are found. Reach out to me at info@bunchomomentum.com

  • for such requests.

Data Storage and Security:

Personal information you provide will be saved in business emails, stored on a password-protected computer, and/or kept in secure physical file folders at the business location. Access to your information is limited to authorized personnel only, and reasonable measures are taken to secure the data against unauthorized access or disclosure. We do our part however no online activity or transaction is 100% secure. We ask you to agree to not hold us responsible for any third party interception of your data while using our site. Buncho Momentum uses Square to process credit card transactions; our website is hosted by Wix, who may use cookies or track your digital footprint while on this site.  

 

Authorized Information Sharing:

  • There may be instances where you wish to authorize the sharing of your information with third parties to enhance your wellness journey. You may provide consent for such sharing through a signed written authorization or by contacting me directly to discuss specific needs. This consent can be modified or withdrawn at any time by reaching out to me at info@bunchomomentum.com, ensuring you have continuous control over your personal information.

 

Karen Koehler and/ or Buncho Momentum will ensure any disclosed information is shared responsibly and in line with your wishes. In rare cases where Karen Koehler Karen Koehler and/ or Buncho Momentum is legally obligated to disclose your information, such as compliance with a court order Karen Koehler and/ or Buncho Momentum will make every effort to inform you of such disclosures unless prohibited by law. Karen Koehler and/ or Buncho Momentum will fulfill PIPEDA”S 10 principles as follows:

  1. Accountability: As the owner of Buncho Momentum, I am responsible for the personal information under my control. I am the designated individual accountable for ensuring that our privacy practices comply with applicable principles and regulations.

  2. Identifying Purposes: We collect personal information such as health details and emergency contacts solely to ensure client safety during personal training sessions.

  3. Consent: We only collect personal information with the client's knowledge and consent and only for the outlined safety purposes.

  4. Limiting Collection: We limit our information collection to only what is necessary to achieve the safety goals identified, using lawful means.

  5. Limiting Use, Disclosure, and Retention: We use personal information strictly for its intended purpose and retain it only for the necessary duration unless otherwise required by law.

  6. Accuracy: We strive to maintain personal information that is accurate, complete, and current to effectively fulfill its safety purpose.

  7. Safeguards: To protect your personal information, I use a combination of reasonable physical, administrative, and technical safeguards. These include:

-A password-protected computer with two-step authentication

-Norton antivirus and firewall protection

-Secure cloud-based platforms and password managers for storing data

-Restricted access to client records

-Regular review of my data protection practices

-These measures are designed to protect against unauthorized access, use, or disclosure, and are appropriate to the sensitivity of the personal information collected, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA).

  1. Openness: Our privacy policies and practices are available to clients upon request, ensuring transparency in information management.

  2. Individual Access: Clients can request access  to a copy of their personal information and are encouraged to correct or update it to maintain accuracy.

  3. Challenging Compliance All privacy-related concerns or challenges should be submitted to the Privacy Compliance Contact at Buncho Momentum  by emailing info@bunchomomentum.com. The designated contact for these matters is Karen Koehler.

 

Transparency and Communication:

Karen Koehler, d/b/a Buncho Momentum is committed to transparency regarding how your information is used and shared. Should you have any questions or wish to discuss how your information is handled, please contact me at info@bunchomomentum.com. By participating in this program, you acknowledge and accept our data handling practices as described. Last Updated: July 2025.

 

Governing law and jurisdiction:

This agreement shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada. Any legal action or proceeding arising out of or related to this agreement or the services provided shall be brought exclusively in the courts of Ontario. Both parties hereby consent to the jurisdiction of such courts.

 

SECTION 6 - HEALTH DISCLAIMER

​

Buncho Momentum provides coaching and educational services for personal development and wellness. We are not medical practitioners and do not provide medical advice, diagnosis, or treatment. Our services are not a substitute for professional healthcare, medical consultations, therapy, or nutritional counseling. You should consult your physician or another qualified healthcare provider regarding any medical concerns before starting or making changes to your physical activity, nutrition, or lifestyle. You agree to participate voluntarily and accept full responsibility for your own health and safety.

 

SECTION 7 - ACKNOWLEDGEMENT

​

By using our services or participating in our programs, you confirm that you have read, understood, and agree to these Terms of Service, our Privacy Policy, and any additional terms provided at the time of purchase.

bottom of page